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‎08-31-2019 05:20 PM

HP Recommended
Product: Designjet z3100ps GP Photo
Operating System: Microsoft Windows 10 (64-bit)

I just got this photo printer on the cheap, and the matte black started to leak during the shipping process home.. (forgot to take the ink out..) I have disassembled it entirely and the leak is coming from the red ink line down from the cartridge holder, the machine recognizes the cart but says it’s empty. After pulling a ton of ink into the printer, I am holding the assembly that the ink flows through and I just don’t understand It honestly. 

2 REPLIES 2

‎08-31-2019 05:22 PM

HP Recommended

image.jpg

 it’s leaking from the right hand side of this 

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‎09-01-2019 09:01 AM

HP Recommended

Possibly a failed ink supply system and perhaps the reason it was so cheap. You need to determine exactly where the ink is leaking from and replace that component. 

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