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HP DesignJet T650 24-in Printer

Printing remotely from my HP Smart app on my phone has been very inconsistent. At times it will work but more often than not it will say my printer is unavailable but when I go to my Printers in settings it says it's connected to the internet. If I'm trying to print remotely through the app when I'm in the same room as the printer it works fine, but has issues if I'm trying to print when I'm on a different wifi network despite having worked in the past. It's difficult to troubleshoot when I'm not in the same room as the printer but also is hard to troubleshoot when in person everything works fine. Help!

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