• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
DesignJet T830

What's the largest file size you've been able to print on DesignJet T830? How large can the printer handle before we get into a danger zone of crashing it?

 

Hi there! I'm attempting to print a small roll of wrapping paper on the DesignJet T830, somewhere between 24-36 inches wide and maybe 100-150 inches long (I'm not necessarily married to this size if a different size works better). The problem I keep running into is the file size of such a large sheet of paper overwhelms and usually crashes the printer. For example, in trying to print a 24x100in sheet with a 8.8GB file size, the system crashed. I'm wondering if anyone might have had a similar experience and might know what the max file size this printer can handle is? I'm trying to get the size down as much as I can without losing quality but having a specific number to shoot for would be helpful. Any insight would be appreciated. Thanks!

1 REPLY 1
HP Recommended

what file format are you using, which driver are you using?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.