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billytnt
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Message 1 of 10
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Where to get a part other than HP

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Designjet T520

Good morning! I have been trying to purchase part#CQ890-67105 from HP, but they sent me CQ890-60279 three times. Yes, i received the same wrong part 3 times in a row.  After emailing to say that they sent me the wrong part they would send the same WRONG part again, 3 times in a row!!  My question is, that after the incompetence of the HP replacement parts, where else can i go to get the part I desperatly need?   CQ890-67105 

And thank you to this forum for helping me identify my problem in the first place, thank you!!

9 REPLIES 9
jasonmiamifl
Level 7
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Message 2 of 10
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ebay has plenty of them...try to buy brand new part...not to buy  used parts which might be faulty also.....

 

HP part store workers are from Costa Rica, those ticos are not too smart & bright. only knows to read  part #.

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billytnt
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You are right about that. I have seen a couple on ebay that does list my part #, but there is no pic provided on what they are claiming to be the part i need. i was hoping that there was another "store" like establisment like a Office Depot or staples that would sell that part. i recieved an email from HP saying call them  to fix my problem. 

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jasonmiamifl
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if you have doubt about it, send seller a request & make sure, also check return policy..... I buy hp parts on Ebay for over 10 years already.. used parts always uselesss & won't fix errors..

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davidzuts
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Can you do us a favor and take a picture of the part you got and post it here. The reason I ask is I can not find any listing for the part you say they are sending you so I would like to see a picture of the part they sent just in case it actually the part you need.

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Hvytoys
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you're after the trailing cable?  parts like this aren't that hard to find really.  give me a call at 5412061439 and i can help you out.  i might have it myself actually..  i have over 1000 printers and plotters in my warehouse.

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Hvytoys
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whoops, looks more like the formatter board is what you are after for a 520?

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Hvytoys
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here is a location of one of those

 

not mine but they got one

 

https://www.lambda-tek.com/HP-CQ890-67105~sh/B7003109

 

i don't know why you would have that much trouble finding one of these tho...  just put the hp part number in like this into google   hp CQ890-67105 and check your results.  took me about a minute to find it for you

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Hvytoys
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Sekurit
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Where are you from MAn 

What is problem with plotter 

Send me PM a I can help yuo

 

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