Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

Wireless connection

HP Recommended
HP Deskjet 3520

I have had my printer for a few years with it being connected to wifi absolutely fine.

I stopped using it for a few months as I kept forgetting to get ink, once I finally installed the new ink my printer has disconnected from the wifi, therefore disconnected from my macbook, resulting in me not being able to print.

How do I reconnect?

17,747 17,497 1,301 2,103
Message 2 of 2
Flag Post
HP Recommended

Hi! @MiaGA, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!


I understand you have issues connecting your printer to the wireless network.


Don't worry I'll try to help you out.


Did you make any changes to your printer?


As you mentioned you have issues connecting your printer to the new network. 


Please try few steps recommended below.


First, reset the print system and uninstall the printer software on your MAC.


• Click the Apple menu icon, and then click “System Preferences”.

• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.

• Right-click the blank space in the Printers list, and then click “Reset printing system”.

• Click “Reset” in the confirmation window.

• Enter an administrator username and password, and then click “OK”.

• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System preferences – Printers and scanners.

• Click the “Add button” (+).

• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer. Do not select an HP Fax driver.

• Click “Print Using...” or “Use”, and then select Secure AirPrint or AirPrint. Alternatively, you may select the name of your printer if available in that list.


Option 1: Connect to the wireless network using WPS
If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up the printer on a wireless network.
This method requires a WPS-enabled wireless router to connect to the printer.
Press the WPS button on your wireless router.
On the printer control panel, press the Wireless button. The wireless light starts to blink.
Wait up to two minutes while the printer establishes a network connection with the wireless router.
Once the printer connects to the router, the wireless light is solid.
If the Wi-Fi Protected Setup (WPS) method is not successful, try another connection method.


Add your printer to the Printers list
Create a new print queue in System Preferences on the Mac to add your printer.
Search the Mac for Print and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.
Check if the name of your printer displays in the Printers list.    Do one of the following steps, depending on if the printer is listed or not.
If your printer is listed, click the printer name, then continue with the remaining steps.
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue with the remaining steps.
Click the Use or Print Using box, then select the name of your printer in the pop-up menu.
Click Add to add the printer to the list.
If you are prompted to install your printer software from Apple, click Download and Install to complete the installation.
Close the System Preferences window.


Refer this article to know more information about setting up printer wireless.


Also, refer this article to know more information about setting printer USB to wireless.



If the solution provided worked for you, please mark accepted solution for this post.


Let me know if this works!

Have a great day! 🙂


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation