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jeffie3
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Z2100 47:03 error

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Hp Z2100 printer
Microsoft Windows 7 (64-bit)

I am getting a 47:03 error. The star wheel motor functions. The star wheel assembly moves up and down during startup post. Printer is like new. Still had the plastic on the doors. The school broke the belt dueing setup and never fixed it. 

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styloid
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Generally its the star wheel lifter- they crack and partially work 

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jeffie3
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Thank you for the response. I have removed the star wheel motor and gears. Disassembled and inspected the gears and tested the motor. Everything is basically new. The starwheel system goes up and down on start up.  One thing I do have a question about. I hope you or someone can answer. In the photos of the service manual there seems to be plastic caps on the starwheel bar. Mine  doesn't seem to have these. Are these called Actuators? I can't seem to find anywhere that sells them. All the kits I have found online doesn't seem to have them. 

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