• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Z2100
Microsoft Windows 10 (64-bit)

Recently getting low quality prints from this printer. Compared to prints from when it was new and prints from other printers, you can really see the difference. Attached is a diagnostic print, and the PK and MK are no where near dark enough. I have replaced all the Ink and recently the PK-LG printhead as for some reason the LG stopped printing entirely. I have run through the Printhead realignment and the clean processes.

 

Any ideas?

SKM_36718103109590.jpg

1 REPLY 1
HP Recommended

I have a 24" Z2100 & it print very beautiful giclee paintings, as good as my Z3100 with 12 colors.

 

#1,the most important,   you should do color calibration for your media loaded, also do printhead alignment.

 

Make sure both pass. also do a diagnstic print & make sure all colors there.

 

if you have photoshop, open the image file, make sure it is a hi rez image with good  colors,

edit its size, colors, sharpness etc as you want.

 

then convert the image to that media icc profile, after you define the print size, pick the best quality,

prior to print, pick photoshop manage color   your media icc profile  ...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.