• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-01-2020 06:31 PM

HP Recommended
Product: DesignJet Z3200
Operating System: macOS 10.14 Mojave

I'm getting a thin film of ink all over the inside of the printer. Also, the aerosol/service staton fan is blowing an unusually large amount of ink that gets all inside the right cover to the point it starts dripping. 

 

After I clean the inside of the printer, it becomes noticeable again after printing about 400 feet of paper- which is about a month. 

 

Any ideas?  Thanks very much.  

2 REPLIES 2

‎09-02-2020 08:32 PM

HP Recommended

Do you possibly have a leaking printhead? What type of media are you printing on?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎09-04-2020 07:56 AM

HP Recommended

Leaking printhead? Hard to tell. If I don't find other solutions first I'll swap all the printheads with my other Z3200 and see if the problem follows the heads. 

 

All I print on is HP Premium Matte Photo Paper. That printer uses about 400' of 24" paper monthly. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.