cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Joe914
New member
1 0 0 0
Message 1 of 5
394
Flag Post

Z3200 will not print LG, LC and banded LM

HP Recommended
HP Z3200ps
Microsoft Windows 10 (32-bit)

z3200 image quality.jpg

Machine stopped printing blue [started out blue, then peters out to light blue] Replaced blue cartridge - no difference. replaced blue/green printhead - no help. 

Suggested solutions appreciated.

4 REPLIES 4
Ouccema
Level 4
Level 4
116 116 9 15
Message 2 of 5
Flag Post
HP Recommended

Hello,

Do you have the result of the  Printhead Alignment ? can you share it

its look like below example :

 

all plots are available under service utilities then “Diagnostic Print

 

Visual Alignment Diagnostic

Ouccema_2-1590606130445.png

 

also, the nuzzle health from print diagnostic :

 

Ouccema_1-1590605957515.png

 

 

 

 

I am an HP Employee.
Was this reply helpful? Yes No
Jorge70
Level 4
101 101 6 13
Message 3 of 5
Flag Post
HP Recommended

Hello.

You should change lC, LM and photo black, LG print head, ensure that cartridge is ok. Check ink tube maybe It  have some air inside. The tubes should have ink full. Sorry my english. 

Was this reply helpful? Yes No
joe941
New member
1 1 0 0
Message 4 of 5
Flag Post
HP Recommended

Hello, I tried to run a printhead alignment.. but got an error "unable to scan" or something to that effect.

I have a strange issue with Service Utilities.. "the printer is not found"  Anyway you could help me resolve these problems?
Thanks 

Was this reply helpful? Yes No
Jorge70
Level 4
101 101 6 13
Message 5 of 5
Flag Post
HP Recommended

Hello.

Ok. Try download service manual. Entry service menu by front panel and run carriage assembly test. If the test fails then it will show an error.

Then let me know.

Best regard

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation