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HP Recommended
Z3200p6 44"
Mac OS X 10.9 Mavericks
last updated - 1:10 pst

This is my first attempt to print a 96"+ print on  the Z -  All attempts to have failed.  
Unit prints the first 6" then quits and feeds the blank paper to the size of the paper setting.
 
Printing directly out of PS5 - mac OSX 10.9.5 - quad core, 64 gigs of RAM
 
Thus far to resolve this I have done the following
  • Reduced file size to 200 dpi at hte output size
  • converted file from 16 bit to 8 bit RGB
  • cleared queue in hardrive, set to do not save print queue
  • the usual reboots of everything
I am thinking this may be a software issue, perhaps driver or firmware issue, however, I believe I have the latest versions.  

Next steps to test:

>>load cheap paper, set up a 5 point rule line and try to run a 96" print to confirm the printer will do.
Result:  Z accepted a rule line 97 x 36" file, sent to a 97 x 36" paper setting -  printed without problem

>>It was also suggested to reduce the file size to 150dpi:   

>>My HP tech thought there may be a bug with printing to the full 44" paper width and I may have to cheat that back to 43.75" as one idea, to see if the max width is what may be causing this. HE thought there may be a bug and had recalled hearing of other having issues with output like this

>>It was then suggested to try reducing the file size to 150dpi at output size, but I am not sure why the file size would prevent me from printing this, if I already was able to print this from its unflattened 3.2 gig master file.

  • USE CASE OVERVIEW
  • Photoshop output to Z3200PS Model 2 set to 97 x 44” fails - printing directly out of Photoshop, set for Printer manages color.
  • sheet size was set to 98 x 44;
  • I tried the file in 16 bit and 8 bit; all flattened, 200 dpi at out size
  • Hangs at "Looking for printer"
  • Then displays "remote host would not accept data"
  • starts to print anyway
  • panel displays correct time to print image - 107 minutes in this case
  • prints first 6" of the image, about 5 minutes
  • Panel then changes to 30 seconds to print
  • Print then stops, and starts feeding the paper to 98” paper size and cuts it if not aborted  
  • print repeated this two more times when left unattended (ouch)
  • Only occurs when sending a full-size final for output
  • Previously printed up to 72” (HP ID photo Satin) from 16-bit files without issues 
  • This file which failed has printed without issue in all testing, and full size 44 x 24” (3.2 gigs 16 bit in layers) 
  • No change in result if I reduce size to 200 dpi or 8 bit from 16bit 
  • File: RGB Tif 19K pixels, 16 bit

 

  • Media: failure is on Hahnamuele Bamboo
  • System: Mac 4.1, quad core 2.26 64 gigs RAM
  • software: CS5.5  - Mac OSX 10.9.5
     
    HP z3200PS Model B
    firmware version is:  TR12-RB_15.0.1.4
    ....(note: download center links to a different firmware for the model B : TR12-RB_14_00_01-4_mvl40-x86-opt_B.fmw
    printer Utility is version 9.4 (447.2)


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