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‎08-01-2023 06:09 AM

HP Recommended
Product: Z5200

Hi, hopefully someone can help. When I print the printer gets stuck on "Finishing Print" on the LCD display and it is non responsive. The print finishes but I have to restart the printer by turning it off at the plug and on again. Once it does it startup checks it tells me to reset the PK-LG print head, which I do, then it completes a print head pattern and Is back to being ready to print again.

 

Please see the attached images of the error it generated on the error log. If anyone knows how this can be fixed it would be appreciated.

20230801_130254.jpg

 

20230801_130305.jpg

 

20230801_130315.jpg

 

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