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Z5200 Quit Printing Entire File/Won't Print anything other than 8.5x11

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Microsoft Windows 10 (64-bit)

We have a Z5200, which the warranty expired 30 days ago...go figure, which all of a sudden quit printing the entire file (parts of the file were missing) and then started only printing any file (pdf, excel etc) the size of 8.5x11.  This happened somewhere around the first week in March as before that I could print anyfile any size I needed.


Regardless of the document size you pick, what output size you pick, scaling etc it will only print 8.5x11 on 36" roll paper.



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Need to change the Printer driver settings;

Select Printer driver > Properties > Printing preferenced > Paper / Quaity - Document size - select A0.

next tab - Layout / output  > select Fit to Page and select A0.


Do this changes in the printer properties under Printing Prefernces and Printing Defaults - Advanced tab and Apply.


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