• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Z6100 42 inch
macOS 11.0 Big Sur

I have a new printer to me.  Another office got rid of it because it was giving them error 61.01. They installed the newest firmware GG-GG_11_00_02_mvl40-x86-opt_B.fmw.  

 

Looking to roll the firmware back to previous and see if there is any software for use with MAC.

 

Thanks

Gary

1 REPLY 1
HP Recommended

Hi Gary,

Only the HP Designjet Z6100ps Printer  is supported on Mac, only using a Postscript driver as listed by below support document, so the printer cannot be used with a Mac computer:

https://support.hp.com/us-en/product/hp-designjet-z6100-printer-series/3338748/document/c04486562

 

You may find its specifications below:

ShlomiL_0-1615837959844.pnghttps://support.hp.com/us-en/product/hp-designjet-z6100-printer-series/3338748/document/c01048352

 

Regardless, although cannot be used with the Mac, I do suggest contacting HP Support and check if any further steps can be taken to troubleshoot a 61.01 error message, if this is applicable for you in any way:

https://support.hp.com/lt-en/document/c01048303

 

You may contact HP Support in the US by following below link:

https://support.hp.com/us-en/contact-hp/product/hp-designjet-z6100-printer-series/3338748

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.