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blue screen t120 code B396AF814

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designjet t120
Microsoft Windows 7 (64-bit)

Came in to work today and found  the blue screen and code B396F814. I tired pulling the power, disconnected all cables and still nothing. could not find anything on line about this code. Any body know somthing about it?

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You need to replace Hp Designjet Encrypted chi p


IT is inside the plotter on the main PCA in usb slot



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