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elengor86
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calibration HP DesignJet 500

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HP DesignJet500
Microsoft Windows Server 2003

HP DesignJet500. The printer is calibrated on a vellum paper. But when printing with a vertical offset - 0.5 mm by 10 cm. When printing on plain paper, there are no errors in printing. How to fix this problem?

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rasheddul
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Hi, Thanks for contact with HP Support Forum.

 

Please ensure what type error will comes on the display while printing on vertical offset media.

 

 

Margins:

 

  • Side margins, 5 mm
  • Leading edge margin, 17 mm
  • Trailing edge margin, 17 mm

 

Paper Size:

 

Sheet sizes:

for 42 inches printer

Width: 21.08 cm to 106.68 cm

Length: 21.08cm to 189.73cm

 

for 24 inches printer

Width: 21.08 cm to 60.96 cm

Length: 21.08 cm to 189.73cm

 

 

Roll sizes:

for 42 inches printer

Width: 60.96 cm, 91.44 cm, and 106.68 cm

Length: up to 45.72 m

 

for 24 inches printer

Width: 60.96 cm

Length: up to 45.72 m

 

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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elengor86
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When printing, the plotter does not produce an error. The paper size is selected correctly. But at the same time the printer prints with a vertical offset of 0.5%. This is very important when printing high-precision drawings. Horizontally accurate printing.

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rasheddul
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How long size you will printout from this printer.

 

Please share your print size info. like Width: ? Length:?

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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elengor86
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For example, the standard format of A1 is 594 x 841 cm

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rasheddul
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Hi,

 

Are you using Roll Paper or Sheet Paper. If you are using only sheet Paper, please correctly setup your paper from Blue Marking place and correctly setup your document margins with the paper.

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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elengor86
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The fields are set up correctly. If I use sheet or roll paper, it is the paper - there is no distortion when printing. If I use the type of paper vellum, the error when printing vertically is 0.5%. Calibration on the type of paper vellum the printer makes without errors.
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rasheddul
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Please lets check using Traching Paper and check your drawing.

 

 

 

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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