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ALDOMATIC
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designjet 5000 printer and Required Visits From HP engineers

HP Recommended
Designjet 5000PS dye
Microsoft Windows XP (64-bit)

It may be impossible for me to mantain this printer if HP designed it to be impossible for me to do so.  

I am a repair technition. I am familiar with large format printers.   I understand the HP my not support this printer pr they may charge me more than what it cost for a new one to fix it if I am not given the same information that they possess. 

 

I am reading this service manual and it states that some problems require a person to come from HP   I live in a remote mountins of wyoming so I cant in any way afford to fly in someone from HP.   So my question is this  does HP make it impossible to keep this printer maintained wituout their assistance ? 

 

 

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D Hook
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873 820 36 100
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HP Recommended

Is there some problem you're having with the printer you can't solve?

 

Parts are still readily available for these printers.

 

Not sure what part of the printer would need to have an on-site tech come out to repair.  Can you be more specific?

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ALDOMATIC
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It appears I can fix this myself from the research I did.  I dont have the printer here yet 

 

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