designjet t125 print screen

[DavePed]

hi, when I launched the print properties before printing a sheet, I was presented with an HP menu with all the possibilities (roll, cutter, etc), now only the standard windows 10 print menu appears without all these functions, how can I restore the HP print properties screen?

[Repairatrooper · Accepted solution]

Ensure that you are using the actual HP driver and not a Microsoft driver. In Windows 10, often if you have not disabled Microsoft print Management, then it will disable the HP driver and create a new printer instance with it's own driver. 

[D Hook]

I've run into this same problem.  How do you disable Microsoft Print Management in Windows 10?

[DavePed]

Hello, so I "solved".

I reinstalled the printer manually and I used the driver that I found on hp support website.

Now I can see this printer option (It isn't that previously I have, but are similar... probably is a new version....).

unfortunately i failed todisable Microsoft Print Management in Windows 10 😞

Thanks to all

[Repairatrooper]

If you go to printers and scanners and scroll down there is a checkbox for "let Microsoft manage my default printer" I also recommend going into the embedded web server of the printer and under network settings turning off Microsoft WSD protocol.