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gringod
Level 4
78 57 4 7
Message 1 of 3
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designjet t7100 unloading rolls

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Designjet t7100

hi Forum.

my client has a designjet t7100.

he only uses roll 2 (no idea why) but it keeps unloading.

i said i could be roll proioty and roll swap settings but he says he has not changed any settings and it was working fine till a few weeks ago.

 

Has anyone had this happen to them?

if it is not a setting issue what would it be?

media sensor would say no media.

roll sensor would say load media, none of these will automaicaly unlaod?

  thanks

2 REPLIES 2
Roy_Kuzmich
Level 6
217 187 21 32
Message 2 of 3
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Hi gringod,

 

The issue is with the interior parts of the roll feed. The hubs and supports come as a complete kit although it is likely the right side with the rubber that is the issue. I think they just wear with time and use.

It is actually very easy to replace but I am not sure the costs.

 

Good Luck,

Roy K

 

 

 

 

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gringod
Author
Level 4
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hi Roy

Do you mean the ends of the spindle?

Do you have any idea why that would make the printer unload the paper?

 

thanks

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