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jojoSharp
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error code 0x8007007e HP Deskjet 2634

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Example:Deskject 2634
Microsoft Windows 10 (32-bit)

error code 0x8007007e I can print a word document but not a PDF or photos driving me mad I tried all the suggestions ect....

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Kumar0307
HP Support Agent
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@jojoSharp, Welcome to the HP Support Community!

  • If you are able to print Word documents, it means the printer hardware is working fine.
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Use the HP Smart app to print and scan from your Win PC

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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