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‎09-01-2024 06:02 AM

HP Recommended

hello everyone. I am working on an hp DesignJet 4500 with a broken drive belt and it was showing contact support. after replacing the belt and check the main board I saw all the 6.3 3300uf was damaged. so I changed all of them and 2 small capacitors. when IScreenshot 2024-09-01 155448.png switch it on it started initializing from 24 to 1 and then stuck on number 1 . after waiting a while I press on reset and it started again same story. I even leave it over night and it was stuck on the last stage. thank for taking your time to read and help.

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1 REPLY 1

‎09-01-2024 08:03 AM

HP Recommended

Troubleshooting steps can be found in the service manual

 

https://www.laserexpressinc.com/manuals/HP/hp-dsj-4500-service-manual.pdf 




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