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hp dESIGNJET 111 error code:0239

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Designjet 111 roll
Microsoft Windows 7 (64-bit)

hp dESIGNJET 111 error code:0239, it has something to do with a printhead. Its a new one, is it wrong ot defect? we put 4 printheads (new ones) in the printer. everyone is not allright what happens. the old one gave no error but wont print a dot! can somebody help me?

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I assume the error only applies to one printhead. If so it is possible you got a bad printhead. If replacing that one printhead with the old one and the error is gone and the printer prints but lacks that color that would indicate the printhead you received is defective and I would return for replacement or refund.

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