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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- i can't connect my T610 to windows 7

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01-10-2019 11:06 AM - edited 01-10-2019 11:09 AM
I bought a hp 8300 usff and i installed win 7 ultimate 64bit
I downloaded the drivers from https://support.hp.com/bg-en/drivers/selfservice/hp-designjet-t610-printer-series/3339415.
If I install the drivers without usb connection during installing, then when I plug in the usb from the plotter it is not recognised.
If I install the drivers with usb connection during installing, then it keeps searching the plotter foe ever....
Any ideas how to make my pc communicate with the T610???
I had connected my plotter to a win xp since today with usb cable again and there was any problem..
01-15-2019 09:14 PM
Try gong to your printer folder and click add printer.Pick local printer. then pick port then pick your printer from list. if its not shown, pick download additional drivers, this will take about 20 mins. Your printer will now be on the list. continue install.