• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎01-10-2019 11:06 AM - edited ‎01-10-2019 11:09 AM

HP Recommended
Product: HP 8300 usff
Operating System: Microsoft Windows 7 (64-bit)

I bought a hp 8300 usff and i installed win 7 ultimate 64bit

I downloaded the drivers from https://support.hp.com/bg-en/drivers/selfservice/hp-designjet-t610-printer-series/3339415.

If I install the drivers without usb connection during installing, then when I plug in the usb from the plotter it is not recognised.

If I install the drivers with usb connection during installing, then it keeps searching the plotter foe ever....

Any ideas how to make my pc communicate with the T610???

I had connected my plotter to a win xp since today with usb cable again and there was any problem..

2 REPLIES 2

‎01-15-2019 09:14 PM

HP Recommended

Try gong to your printer folder and click add printer.Pick local printer. then pick port then pick your printer from list. if its not shown, pick download additional drivers, this will take about 20 mins. Your printer will now be on the list. continue install.

Was this reply helpful? Yes No

‎01-16-2019 11:06 AM

HP Recommended

(pick the port) I tried but there was no virtual usb port..  so after installing the drivers, plotter isnt responding..

is there a way to create a virtual usb port????

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.