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HP Recommended
HP DeskJet 2632 All-in-One Printer
Microsoft Windows 10 (64-bit)

do you think I've just brought a dodgy cartridge as the magenta not working, the inks are dear enough to keep buying anyone experienced this

1 REPLY 1
HP Recommended

Hi@shobdongolf,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP DeskJet 2632 All-In-One Printer magenta not working.

 

If one of the colors is not printing, the toner cartridge for that color may be empty. If the toner cartridge is relatively new, a gear plate on the cartridge may be broken and the developer gear may have fallen off the cartridge.

 

Please click on this link for further help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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