cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
terrytad
New member
1 0 0 0
Message 1 of 2
149
Flag Post

my Designjet 529, Hp screen icon is yellow and stuck on preparing printer, power reset wont work

HP Recommended

my Designjet 520, Hp screen icon is yellow and stuck on preparing printer, power reset wont work, and wont connect to network

1 REPLY 1
HarryCR
Level 5
Level 5
216 215 16 23
Message 2 of 2
Flag Post
HP Recommended

If the printer is stuck in that way while initializing it needs service.

I suggest you contacting a service provider in your area.

I am an HP employee
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation