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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended

my Designjet 520, Hp screen icon is yellow and stuck on preparing printer, power reset wont work, and wont connect to network

1 REPLY 1
HP Recommended

If the printer is stuck in that way while initializing it needs service.

I suggest you contacting a service provider in your area.

I am an HP employee
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