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SheliaAnn
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my printer is offline, don't know how to get back on line. It is a 2540 deskjet.

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HP Deskjet 2540

I experienced a paper jam that ended up causing my printer to be offline.  I've checked the connections and they are ok.  Plus the last page that printed for me was like strike overs.  Help.   SheliaAnn

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banhien
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@SheliaAnn 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:

 

   http://support.hp.com/us-en/document/c04249080 (Windows)
   https://support.hp.com/au-en/document/c04249334 (Mac)

 

Regards.

BH
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