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kpd311
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not Update Firmware

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CH337A HP Designjet 510 42
Microsoft Windows 7 (64-bit)

Hello.

I'm trying to update CH337A HP Designjet 510 42 (4.02).

I just turned on the plotter.

i run HP DesignJet 500-800 Firmware Upgrade Tool on Windows 7 x64.

I tap on OK (Are you sure that you want  to upgrade firmware?)

I see "Firmware files have been successfulli copied to the printer, please follow steps on printer front panel to complite upgrade. Click Ok to finish"

 

On the plotter, nothing happens at all, no reaction.
What is the detailed sequence of actions?
What should I do?
Please help. Thank.

 

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kpd311
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Maybe I can not be updated, because of the message on the display, replace the cartridge?

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Robygom
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I have the same problem, were you able to update it?

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