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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- printer wires were damaged by rats

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05-13-2019 09:49 AM
Discussion
That is something you must discuss with HP, though I would guess that having rats damage the equipment is not covered under any form of the standard hardware warranty. IF you purchased a Care Pack with accidental coverage, that contract MIGHT cover damage by rodents.
Regardless: Contract coverage is not something about which we can advise. Our community is not HP Technical Support nor do we have any connection with any HP Warranty service.
Likely, you will need to make a claim of this type on your personal property insurance.
For example,
- Dig out your home owners insurance policy information and contact your home insurance representative.
- Not a home owner? Contact your renters insurance policy representative.
- None of these? Renting? Contact your landlord and ask if he / she will cover the damage under the building insurance policy.
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