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‎02-24-2020 05:19 AM

HP Recommended

THE VERY BEST QUESTION IS :  WHY  a connected HP Printer  is indicated : "stopped printer"  ????

please  won't a technical Guy answer ? 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2020 02:12 PM

HP Recommended

@patffricia,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎02-26-2020 02:12 PM

HP Recommended

@patffricia,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎03-08-2020 06:54 AM

HP Recommended

I have better to hear you, and better in a french language

Ihave already given half of my HP  ? that dort of "plateforme" is a merry-go-round without an issue

Was this reply helpful? Yes No

‎03-09-2020 12:23 PM

HP Recommended

@patffricia,

 

Please help me with the requested information so that I can assist you.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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