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registration marks

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Microsoft Windows 10 (64-bit)

Hello all, i have a z2100 design jet. I print custom stickers and more from the printer on a daily basis. Today i attempted to print a custom sticker and the registration marks are partly showing up on my print preview, I have tried other design that i have worked with befor and its doing the same on them. I have deleted the printer and reinstalled and get the same results. Also have restarted the computer and nothing. The number 2 registration mark shows up by=ut only half of number 1 and 3 shows up. Any help will be greatly appreciated. I also atempted to print the design from another printer an all the registration marks show up on other printers, so that tells me its a problem only with the z2100 printer.

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Check the software that you're sending the print command from. If you're printing from Adobe Acrobat, you can turn the registration marks off there.  

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