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LucasFrance
Level 2
16 11 1 3
Message 1 of 2
418
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scanner error

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problem here with an HP PAGEWIDE PRO MFP 577 dw after the last firmware update MAHDWOPP1N001.1829A.00.00 

 

See here : https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Error-Scan-to-Shared-Folder-from-MFP-577-s...

 

HP please urgently provide fixed firware as the same problem occurs on different printers with the last firmware update.

 

THANKS !

1 REPLY 1
rasheddul
Level 7
634 609 35 85
Message 2 of 2
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Hi,  Thanks for contact with HP Support Forum.

 

Please check the below link:

 

https://support.hp.com/us-en/product/hp-pagewide-pro-577dw-multifunction-printer-series/7439478/docu...

 

 

Almost same setup process: https://support.hp.com/us-en/document/c05132977

 

 

N.B: Before setup, make sure your share folder PC/Laptop/Server will have login account password and share in everyone/located IP printer permission under security for Read/Write option will allow.

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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