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the cover is open error

HP Recommended
Microsoft Windows 7 (64-bit)

please help me to fix this problem... my printer says.. the cover is open.. 

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Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the printer. I will be delighted to assist you here.


Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 😉


For better clarity and to assist you correctly, I would require more information regarding this:


Did you try any troubleshooting steps?

How long are you facing this issue?


For now please try these steps:


follow these steps to reset the printer.


Turn the printer on, if it is not already on.

Wait until the printer is idle and silent before you continue.

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.


HP recommends connecting the printer power cord directly to the wall outlet.

Reconnect the power cord to the rear of the printer.

Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.


This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue.


The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂


Hope this helps. Let me know how it goes. 😉

I am an HP Employee

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