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‎10-14-2019 03:58 AM - edited ‎10-14-2019 03:58 AM

HP Recommended
Product: 7740
Operating System: Microsoft Windows 10 (64-bit)

just got my New HP7740 printer. 

When I loaded A3 paper the Tray dosnt closed all the way. looks strange...  

Any ideas?

 

THX

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2019 05:10 AM

HP Recommended

That's normal because when loaded A3 in tray 2 it's extended.

 At  00:13:00 minute of the video shows how it looks. https://www.youtube.com/watch?v=8zk-IqwDAkg 

 

 




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5 REPLIES 5

‎10-14-2019 05:05 AM

HP Recommended

Hi, 

Try to put lesser paper!

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‎10-14-2019 05:10 AM

HP Recommended

That's normal because when loaded A3 in tray 2 it's extended.

 At  00:13:00 minute of the video shows how it looks. https://www.youtube.com/watch?v=8zk-IqwDAkg 

 

 




My profile on LinkedIn

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‎10-14-2019 05:13 AM

HP Recommended

the number of papers dont solve i. it haaped even with one paprer.

I seems the printer design when using A3 papers, the tray stay open hulf the way.!!

BTW - when trying to print/ its work fine

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‎10-14-2019 05:15 AM

HP Recommended

please take out A3 papers and inspect the tray, and put one paper in and check the tray is closing properly or not?

 

Let us know

 

Thanks   

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‎10-14-2019 05:17 AM - edited ‎10-14-2019 05:18 AM

HP Recommended

Hi, see Valsimot response... its seems that the way it works....

 

Thank you

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