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lcastric
Level 1
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Message 1 of 3
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z 3200 will not start

HP Recommended
designjet z3200 24"
Microsoft Windows 7 (64-bit)

Recently replaced the main logic board and PS. Printer worked. Now, for no apparent reason, the printer will not start up. I can hear the PS fan, but no other sounds. The front panel is lit with blinking green light. Removed and reinstalled the formatter card. Replaced the formatter battery.No change. Light #I on the formatter card is the only one lit and it is steady, not blinking. Reseated the front panel connector.  Pulled power cord and reseated it. Very frustrating!!

Thanks for any suggestions.

2 REPLIES 2
Jesyka
Level 5
Level 5
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HP Recommended

Hi lcastric,

 

Follow these steps :

  1. Log on to your computer and click on the "Start" button. Choose "Control Panel" from the menu, double-click "Administrative Services" and then "Services." Scroll down to the "Print Spooler" service and make sure it is running. If the print spooler is not running, the printer cannot communicate with the computer, and it might flash a yellow light to indicate a lack of communication. Right-click the "Print Spooler" service and choose "Start" and see if that resolves the issue.
  2. Shut down the printer and remove the power cord. Allow the printer to remain off for at least two to three minutes to reset its memory.
  3. Remove the printer cable from the back of the printer, then turn the printer back on. Wait for the printer to come up, then press and hold the power button until a test page begins to print. Printing a test page verifies that there is no physical problem with the printer.
  4. Shut the printer off again, then replace the printer cable and turn it back on. Wait for the ready light to come on, then send a print job to the printer from your computer.
Jesyka 🙂

I work on behalf of HP. #HPExpertsDay

Please click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is resolved.

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DJ_Exprt
Level 2
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Dear HP Customer,

 

From the descriotion, you have provided, prinetr is having blank display issue. Even after you press power button, if the printer doesnt not intialise and there is no display on front panel, I would recommend you replace hard disk drive and formatter.

 

Please use only new parts as these parts contain printer information.

 

Regards,

 

Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"

I am an HP employee.
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