03-27-2018 11:16 PM
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Error : B333FF78
Problem Description: front panel might be in blue screen with error
The possible cause could be: Main pca
1. Turn off the plotter, remove the power\network\usb cables from the plotter.
leave the plotter idle for 3 to 5 mins.
2. Turn on the plotter on stand alone mode, if still same error persists
Main pca needs to be replaced.
3. For the part replacement, contact HP on toll free number for the respective region support.
Although I am an HP employee, I am speaking for myself and not for HP.
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