11-12-2019 10:45 AM
Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.
To better assist you -
1) May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
2) Are you enrolled in the Instant Ink program?
Let me know.
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Have a great day!
I am an HP Employee