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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2018 12:22 PM - edited ‎09-18-2018 12:39 PM

HP Recommended
Product: HP LaserJet 400 color M451
Operating System: Microsoft Windows 7 (64-bit)

I went to my router's online configuration page using it's IP. However, trying to access any useful features prompts for an a username and password. I don't have either. Could someone tell me how to reset the username and password?

 

I've already tried the default usernames admin and ADMIN with no password. I am able to print the printer configuration page from the on screen "HP Web Services" option. I don't have any accessible option to reset to factory default settings.

 

My menu access options include:

  • Reports
  • Network Setup
  • System Summary
  • Quick Forms
  • HP Web Services
  • Services

 

Menu access is disabled for:

  1. Services
  2. System Setup
  3. Network Setup
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