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FrankieE Honor Student
Honor Student
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Message 1 of 2
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Cannot connect my Deskjet to a new wifi network

HP Deskjet 2630
macOS 10.13 High Sierra

Hello all.

I am trying to connect my new printer to a new wifi nertwork (having already setup elsewhere). I have followed the adivsed steps to print a wireless quick start guide, but cannot find the "Wireless utility icon" it tells me to use, as the only HP programme I have available is HP Smart.

I'd really appreciate some help.

Thanks!

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HP Support Agent
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Solved!

Cannot connect my Deskjet to a new wifi network

@FrankieE

 

Welcome to HP Forums. This is a great place to get support, find answers and tips to your technical queries.

We can use HP Easy start to connect the printer to your home wireless network, let's try these steps:

1.) On the printer control panel, press and hold the Wireless button https://support.hp.com/doc-images/162/c02131772.gif and the Cancel button https://support.hp.com/doc-images/824/c01623874.gif at the same time for 5 seconds. (This steps will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) Download and run HP Easy start from here.

3.) Follow the onscreen instructions to connect the printer to your home wireless network.

You may also refer to this document.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation