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- Re: Cutter not working properly
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09-12-2018 11:43 AM
HP Recommended
Product: HP Designjet 500
Operating System: Microsoft Windows 10 (64-bit)
Hi, I have a problem with the cutter of my HP DesignJet 500, the carriage picks up the cutter and before it cuts the whole page it drops the cutter. This happens almost every time but in different positions. I have changed the cutter assembly twice but the problem persists.
Thanks,
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
09-12-2018 02:49 PM
HP Recommended
Please use lubricant on the silver color carriage rail....and use good quality paper.... Then it... In the cutter.... Here one spring which is evolving with carriage unit with pick the cutter on paper cutting mode..... Please check the spring will work properly.
Regards
Rashed
Regards
Rashed
Regards/Rashed
https://www.linkedin.com/in/rasheddul
https://www.linkedin.com/in/rasheddul
4 REPLIES 4
09-12-2018 02:49 PM
HP Recommended
Please use lubricant on the silver color carriage rail....and use good quality paper.... Then it... In the cutter.... Here one spring which is evolving with carriage unit with pick the cutter on paper cutting mode..... Please check the spring will work properly.
Regards
Rashed
Regards
Rashed
Regards/Rashed
https://www.linkedin.com/in/rasheddul
https://www.linkedin.com/in/rasheddul
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