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Message 1 of 2
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HP Recommended

DesignJet Q1251A Firmware File

DesignJet 5500
Microsoft Windows 10 (64-bit)

Looking for a firmware update for the DesignJet 5500.


HP Webpage for download is https ://
and it sends me to http ://
or to http ://
or http ://

But I keep getting 

This site can’t be reached refused to connect.


So how the heck is one supposed to get the $%^&*( download?!?!?!  The chat agent does not recognize the word "firmware".
D Hook
Level 7
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Message 2 of 2
Flag Post
HP Recommended

DesignJet Q1251A Firmware File

What firmware version are you using right now?  I don't think there's been a firmware update from HP for a few years on that model so you may already have the latest.


It should display on the screen during the boot process.  If you can post it up there I'm sure someone can tell you if your printer is already up to date.

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