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Honor Student
Posts: 2
Member Since: ‎02-18-2014
Message 1 of 2 (237 Views)

Designjet 510-42 unloads paper at start

Designjet 510-42 has roll web loaded and has run and completed print job, stopped, then new print sent, machine sends paper out back of printer, unloading paper --  also unloads paper from same condition if started with "on" button while loaded.  Must reload paper, then printer starts print job.  What to do to stop this?  Win 7 Ultimate, latest HP printer driver, printing as system printer from Acrobat or Autodesk products -- same issue

PhD Student
Posts: 839
Member Since: ‎09-19-2011
Message 2 of 2 (209 Views)

Re: Designjet 510-42 unloads paper at start

Please check results after printing any internal test pages (from device's control panel).



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