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Designjet T830 Cutter does not finish the cut

HP Recommended
Microsoft Windows 10 (64-bit)

Designjet T830 starts cut gets to about 2 inches from the end and suddenly stops cutting.

Have to rip the rest of the page off

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HP Recommended

Hello,

 

Can you check the cutter: reseat 

Check if any piece of paper inside the cutter platen/ rail

Clean the paper path of the cutter platen

check the cutter blade if failed after all this you can start with replacing the cutter:

In parts.hp.com, customers need to look for the cutter by its Part Number, CQ890-67108.

video: https://www.youtube.com/watch?v=KYpgJEs8r6o

replacement procedure: http://h10032.www1.hp.com/ctg/Manual/c06587255

 

I am an HP Employee.
How to Remove New HP Cutter T520 T120 Version printers and T830 and T730 Printer
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HP Recommended

please check and update the firmware.

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HP Recommended

Hello,

 

thanks for your advice however with experience its hardware and to confirm it , he should test the paper feed and cut.

I am an HP Employee.
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HP Recommended

You have  to do a good maintenance. Check the carriage belt and pulley too.

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