05-19-2020 10:16 AM
Designjet T830 starts cut gets to about 2 inches from the end and suddenly stops cutting.
Have to rip the rest of the page off
05-20-2020 06:28 AM
Can you check the cutter: reseat
Check if any piece of paper inside the cutter platen/ rail
Clean the paper path of the cutter platen
check the cutter blade if failed after all this you can start with replacing the cutter:
In parts.hp.com, customers need to look for the cutter by its Part Number, CQ890-67108.
replacement procedure: http://h10032.www1.hp.com/ctg/Manual/c06587255