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Marco_pef Student
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Designjet t610 mk cartridge

Microsoft Windows 10 (64-bit)

Good evening, designjet t610 says that the mk cartridge is empty even if it looks full, I replaced it went in ready and immediately afterwards it says again that the empty cartridge. how can i solve?

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Professor
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HP Recommended

Designjet t610 mk cartridge

Try cleaning the contacts on the cartridge itself and the contacts in the ink slot where the cartridge plugs in. Power off the plotter, remove the cartridge and use a water moistened cotton swab to clean the contacts, make sure everything is dry before reinserting the cartridge and staring the device back up.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
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