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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Click
Microsoft Windows 7 (64-bit)

Since HP Instant Print was discontinued, I am testing out HP Click, its replacement.

 

I am trying to connect to a Networked DesignJet 800PS.  It is not being auto discovered (It wasnt with HP INstant Print Either), and when I enter in the IP Address, it says device not found.

 

I still have HP Instant Print installed (On another PC) and it finds the printer without issue.

 

I had HP INstant Print installed on this PC before, and it connected to the printer.  But I uninstalled it to test HP Click.

 

Any suggestions on what I should be looking for to get this software to find my printer?

 

Thank you

-kaz

 

*EDIT* Nevermind.  Fine print, does not work with my printer(s)

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