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‎05-12-2017 04:33 PM - last edited on ‎05-12-2017 04:39 PM by Retired

HP Recommended

I'm not able to get the drivers to install on Windows 10.

 

*) When restarting the OS in 'Driver Signature Disabled' mode, I still get a message that the drivers are not for this operating system.

 

*) When running the executable, it just wants to unzip the contents without running any type of installer.

 

I've tried the 'DeviceManager -->Update Driver-->Have Disk' route, without success too.

 

What am I missing here (other than a ton of cash to buy a new Plotter)....  I dove into the Microsoft print driver documentation and started looking up how to properly 'decorate' the OEMSETUP.inf file, but didn't get too far.

 

Thanks for any help in advance,

DD

 

 

1 REPLY 1

‎05-13-2017 06:18 AM

HP Recommended

 Only time I've seen an error like that is when trying to use a 64 bit driver on a 32 bit system.  Possible?

I don't work for HP....I just repair their printers.
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