11-19-2019 06:34 AM
The plotter was turned off at the power supply and when turned back on the screen is blue with error code BA7D1B36.
Does anyone know what caused this and how to fix it?
11-19-2019 01:46 PM
I have been told in the past by HP technical support that a blue screen indicates a problem with the main board and it will need to be replaced.