HP Designjet Z6100ps not loading

[Mikeg81]

Hi,

That means that the HardDrive is not beed recognized by the printer.

Try reseating the cables with the pinter off and then turn it back on.

If you keep having the same problem the best will be to replace the hardrive.

Make sure you install a new HDD. Here is the part number

Q6651-60068Hard disk drive assembly - Includes holder and screws

Best regards

Mike G

[rasterchamp]

Thank you I will try that. and if is not the hard drive ? any other suggestion ?
Thanks for all the help.

[Mikeg81]

Hi

There is a 99% a problem with the HDD

If that does not fix it, could be a problem with the Main PCA or the PSU.

Before you continue replacing parts, make sure you have a working HDD.

Best regards

Mike G

[rasterchamp]

Thank you Mike
I will get and replace HDD this weekend and see if that works.
Thanks for the help

[Mikeg81]

any time

[TheGrinch]

Our plotter isn't getting that far. Here is the link to the video. https://youtu.be/uEYcDv_c_8sTroubleshooting steps already taken are in the desciption and I will repeat here:

1. This is what I've done so far: Notes on desk
2. Removed back covers and blew out all the dust & lint
3. Verified Power supply fans are spinning
4. CPU fan does not spin (Thermostat?)
5. Removed and reset all connectors on main board
6. Removed and reset memory chips
7. Removed and checked main board battery (3.1V)
8. Reset HDD connectors
9. Tried using my USB Bridge adapter but would not pass data from old hard drive.
10. Picked up another HDD but have not tested.

Any other thoughts?

[Mikeg81]

Hi,

You need to replace the CPU fan.

Here is the part number Q1271-60160 CPU Fan assembly

[Sapphirecreates]

hey i have an L26500 that is doing the exact same thing, tried what was suggested but still doing it.. heeeeellppppp

[IanGeorge19]

Hey guys ... I need help!! mine has the same issue with 7 times beeps sound .. I’ve check all connections from the formatter area to the HDD.. all looks fine .. but it still has that 7 beep sound and front screen just blue with that black square box .. HELP!! 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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