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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Microsoft Windows 10 (64-bit)

When the HP Printer assistant is opened and i click on the Scan tab, i normally would click on the words "scan a document or photo" and i would take me to my preset scanning options.  but now when i click on those words it just sits there and wont open the scan dialog settings.  any help would be appreciated.

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