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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Hp Designjet T620 does not print yellow
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04-04-2016 11:47 AM
Hello.
My HP Designjet T620 does not print yellow and the cartridge it's full.
Can someone help me?
Thanks!
Solved! Go to Solution.
Accepted Solutions
04-05-2016 05:45 PM
Hi,
You might have a problem with a printhead
Look at the following docs
Print quality troubleshooting, look for "The Image Diagnostics Print"
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01095699
Remove a printhead
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01096728
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
04-05-2016 05:45 PM
Hi,
You might have a problem with a printhead
Look at the following docs
Print quality troubleshooting, look for "The Image Diagnostics Print"
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01095699
Remove a printhead
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01096728
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
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