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HP Recommended
DesignJet T120

Hi,

I work for a finance company and we've recently purchased a HP DesignJet T120 to be able to print large format media the height of 841mm and then say 2500mm wide.

 

I can't seem to find the correct print setting to allow me to print the whole file.

2 REPLIES 2
HP Recommended

Hi,

the printer is not capable of printing such sizes,

https://www8.hp.com/il/en/large-format-printers/designjet-printers/t120.html

 

It supports 330 up to 610 cm wide and 482 up to 1897 cm long. see the manual feed section of its specs, I would say that the required sizes are wider and longer than supported.



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HP Recommended

I've just created a file in Illustrator at the size of 610mm x 1897mm and it still doesn't allow me to print the whole document.

 

You can see the largest I can get the print view is 610mm x 914mm which is ARCH D on sheet media.

 

Screenshot 2020-03-02 at 14.03.08.png

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