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‎07-18-2019 09:54 AM

HP Recommended
Product: Designjet T930
Operating System: Microsoft Windows 10 (32-bit)

Dear all,

I am havign troubles installing a new T930 on my pc running Windows 10. I have the driver, but is not .exe, means I ha to add it in the wizard. 

I did it, but then sometimes while try to print, Autocad show an Error "No maching media". So I deleted the printer and I wanna do it again.

If I use the wizard, in the list of printed installed there is no indication for the T930, what should I do?

 

Thanks in advance

 

2 REPLIES 2

‎07-20-2019 11:06 AM

HP Recommended

If connected via Network, you need to go to add a printer>add new printer>local printer>select TCPIP  for port type and use the existing TCPIP port or create a new one if there is not one. DO NOT ALLOW Windows to automatically install. If it does, then it will create a WSD printer port which is highly unreliable. Once you have created the port, select the correct design jet drive and complete the install.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-20-2019 11:25 AM

HP Recommended

yes. I did it but still have problem when printing.

I changed the set ups in the HP Settings using 1200x1200 Dpi resolution and seems I got a good results in printings.

 

does itnreally change the quality from normal driver ( I dont remeber the name) and the HPGL? 

 

Thanks

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